I ordered a KSA50 in tobacco sunburst on Reverb. I got this message from them:
“Thanks for your order! Please give us 3-5 business days for set up and final inspection. To make sure you get the best-tailored setup, below are the setup options you can choose from:
1. Medium Action - good for beginners or harder players (rhythm guitar players). It will feel like a vintage Fender. The number we set up with is 2.5/32 inch to 3/32 inch from the first string to sixth string on the 12th fret.
2. Medium Low Action - 2/32 inch to 2.5/32 inch on the 12th fret. Best for modern players. Easier grip and easier playing.
3. Low Action - 2/32 inch to 2.2/32 inch on 17th fret.
4. Shredding Setup: 1.5/32 inch to 2/32 inch on 17th fret. It’s extremely low. This is a setup for very fast legato players. Guitarists who play very soft and fast.
Also, Please choose the neck relief option as well.
A. Traditional Style(more like Fender type) - Great for beginners or rhythm players. The neck feels low on the low side but gets higher as you go up the neck.
B. More relief so the low to high is very even. If you play lots of lead and have the capability to control, this set up will be great.
**Please note, for #3 and #4, weather and temperature changes during shipping could affect our setup(buzzing issue). And if you play it with heavy stroke with #3.4 setup, then there will be a buzz on the fingerboard. Generally, when you get your instrument it might be slightly changed(Intonation, neck relief, and fret level) during the delivery with the carrier, especially the tuning. And we will be shipping the order with #2 setup if there is no response for the setup.
*If you purchased WLP 750T or AIO SC77 with Hard Case, we will take out the tip for the pickup selector switch because sometimes it gets damaged during shipping. It's inside the Accessory Storage in the hard case with a small plastic pouch with Allen Wrenches.”