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Set up
Mar 22, 2022 13:36:07 GMT -5
via mobile
Post by rickyguitar on Mar 22, 2022 13:36:07 GMT -5
Had to take my acoustic in for a set up. Same place that had the banjo for 4 months. They tell me for an extra $45 I get it back in 7 days. Yeah ok. Premier shop. Over 200 guitars waiting. Gotta do it. Truss rod and
nut out of sorts. Kinda miss it already and I am not even home yet.
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sirWheat
Wholenote
For a better future, play Stevie Wonder for your children.
Posts: 319
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Post by sirWheat on Mar 22, 2022 18:01:22 GMT -5
I hear ya, but I hate it when businesses offer that; other people will have to wait longer for their instruments and what are they telling them? "We'll have it done in two weeks, unless other people pay me more money." Experience tells me that most are not being that honest. Some of the big amusement parks do that too; pay a premium and skip to the head of the line.
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Set up
Mar 22, 2022 19:19:08 GMT -5
Post by funkykikuchiyo on Mar 22, 2022 19:19:08 GMT -5
I don't have that at my shop, though people offer to pay extra for rush service all the time. I generally give it on a case-by-case basis (if everyone cuts the line, no one cuts the line), people who play regularly, students who only have one guitar, professionals, etc., but I never charge for it. Honestly, the ones who have near melt-downs over turn around times are usually not the ones who need it quickly. The funniest is when someone pulls an instrument out of a closet after collecting dust for 20 years, and they don't want to wait a few weeks.
I'm incredibly swamped right now and have people calling me all the time. Some people understand that if you're good at this stuff you're going to be popular and very busy. Others expect it to be like a Jiffy-Lube. How does the saying go, of "good", "cheap" and "fast", you can only have two of those, but not all three?
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jtheissen
Wholenote
Montana lurker, mostly🎸
Posts: 202
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Post by jtheissen on Mar 22, 2022 21:06:37 GMT -5
Funky: Thank you for sharing your knowledge and time🎸
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Post by Peegoo 🏁 on Mar 23, 2022 7:03:24 GMT -5
I agree that a shop charging a premium for a rush job is being disingenuous to their customers. I've always had a 'first in--first out' policy. Nobody is more important than anyone else.
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Set up
Mar 23, 2022 10:41:17 GMT -5
Post by funkykikuchiyo on Mar 23, 2022 10:41:17 GMT -5
I agree that a shop charging a premium for a rush job is being disingenuous to their customers. I've always had a 'first in--first out' policy. Nobody is more important than anyone else. I was having this conversation with a co-worker yesterday, actually.
Nothing dishonest with having a lot of work, and it just taking its place in line.
Some people also don't understand backlog. If I tell them it'll take four weeks they'll ask "it takes four weeks to reglue a bridge?!" and I have to point to the mountain of guitars behind me and explain what a backlog is. Other people want to wait until I'm "ready to work on it" and then bring it in, but that adds a whole bunch of administrative work on the phone and scheduling pick ups and drop offs and I lose a whole bunch of time dealing with that. I can't be blowing half my day on that.
I have exactly ONE customer that I consistently do rush work for. He has a very worn Taylor that I've refretted at least half a dozen times. He plays 6-7 nights a week and genuinely makes a living with his guitar. I really wish he'd just buy a back up at this point, but that's his decision to make, not mine. Most other people are just squeaky wheels.
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Set up
Mar 26, 2022 14:12:49 GMT -5
via mobile
Post by rickyguitar on Mar 26, 2022 14:12:49 GMT -5
Well picked ig up today. I was told 7 day turnaround for extra $45. Dropped it off Tuesday and they did not charge the rush charge. I think they felt bad about 4 months on the banjo.
Guy did a real good job...AND I got to bs with the owner while I was checking it out.
Very good experience. Yay!!
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Set up
Mar 26, 2022 14:33:26 GMT -5
Post by funkykikuchiyo on Mar 26, 2022 14:33:26 GMT -5
Woo hoo!
I forgot to mention that my shop has a surcharge of 20% for anyone who refers to their guitar in the feminine. Watch out for "she's a sweetie" or "take good care of her". It'll cost you.
Also, there is a minimum bench fee if you'd like us to "work our magic".
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Set up
Mar 29, 2022 17:22:28 GMT -5
via mobile
Post by rickyguitar on Mar 29, 2022 17:22:28 GMT -5
Set up is not holding. Starts going out of tube around the 9th fret...damn.
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Set up
Mar 30, 2022 16:59:59 GMT -5
Post by Lefty Rev on Mar 30, 2022 16:59:59 GMT -5
Set up is not holding. Starts going out of tube around the 9th fret...damn. What kind of acoustic is it? |
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Set up
Mar 30, 2022 21:54:22 GMT -5
via mobile
Post by rickyguitar on Mar 30, 2022 21:54:22 GMT -5
Crafter. Hofner Co I think. Korean build. We bought it for our daughter about 15 years ago. She lost interest after a year. I kept it as it us pretty nice. Every couple of years it needed a set up, other than that I just played it. Strings through the saddle not the top. Been very dependable. When I picked it up action was s little high but it played it tune through the 14 fret. They said they guarantee their work. We shall see.
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Set up
Mar 31, 2022 9:58:13 GMT -5
Post by funkykikuchiyo on Mar 31, 2022 9:58:13 GMT -5
Set up is not holding. Starts going out of tube around the 9th fret...damn. Where do you live, again? If an acoustic dries out, fretting out in upper frets is usually the the first sign. |
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Set up
Mar 31, 2022 10:10:43 GMT -5
via mobile
Post by rickyguitar on Mar 31, 2022 10:10:43 GMT -5
South Carolina
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Set up
Mar 31, 2022 10:38:54 GMT -5
Post by funkykikuchiyo on Mar 31, 2022 10:38:54 GMT -5
Well, it ain't dry! Unless it was set up at a point when it was incredibly over humidified and has since normalized.
Here in dry climates we're always conscious to set things up at proper humidity. I'm not sure what high humidity shops do. Maybe there isn't much they CAN do since dehumidifying is so expensive and impractical.
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Set up
Mar 31, 2022 11:03:49 GMT -5
via mobile
Post by rickyguitar on Mar 31, 2022 11:03:49 GMT -5
This guitar has been pretty much trouble free since 2006. Every couple years get it set up to correct the little bit of a bow it would get. It has always been in tune up the neck. I regularly play up to 10th or 12th. Sometimes 14th.
I will take it in tomorrow.
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