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Post by gato on May 25, 2022 7:45:31 GMT -5
Ever seen an ant lion in action? They lurk, hidden at the bottom of a self-made pit, waiting for unwary ants and other critters to go slip-sliding down the sandy sides, to the maw of the waiting predator.
I feel like one of those hapless victims, every time I hit "buy" on an Amazon purchase. Before long comes the request for comment about the delivery; and you can't just say "great". Amazon wants a narrative about why it was great. Next comes the comment request from the seller about their product: did it meet expectations? Why or why not?
Then comes, the survey about the surveys: did the comments of others affect my purchase of the item? Next, on a scale of 1-10, rate the usefulness of these never-ending, time consuming surveys. If you could be a survey, would you have check off boxes or numbers to circle. Why?
Imagine sitting down to a dinner where the wife has whipped up something new. "Was it good? What did you like about it? What would you change? If you could add seasoning, what would it be? Was it better than the recipe I tried out on you last week? Explain your answer. One a scale of 1-10, how would you rate tonight's offering? If you liked tonight's dinner, would you be more or less likely to tell your friends about it?"
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Vman
Wholenote
Posts: 194
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Post by Vman on May 25, 2022 10:04:49 GMT -5
I use Amazon all the time and recieve Zero "survey" emails from them. I marked them as spam and that's where they all go. I must have targeted just the "question" ones because I still recieve confirmation and shipping emails to my inbox.
My email provider isn't Gmail, it's our cable company email. Maybe that has something to do with it.
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Post by Lesterstrat on May 25, 2022 10:35:29 GMT -5
You can opt out of the surveys. And, should you want to leave a review later for an item, you can still do that under your account options.
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Post by ninworks on May 25, 2022 10:38:57 GMT -5
Any time I get one of those "How did we do" emails I delete it. I am so tired of all these businesses who always want me to put a feather in their cap after I paid them for a product or service and they did their job. If I didn't like their, whatever it was, I won't use them again. If I did like it then I'll tell my friends to use them too. Online reviews are pretty worthless IMO. There are always those who are upset and those who are not. I am not going to be a part of someone's advertising campaign. Amazon is one of the worst in that department.
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Vman
Wholenote
Posts: 194
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Post by Vman on May 25, 2022 11:35:01 GMT -5
You can opt out of the surveys. And, should you want to leave a review later for an item, you can still do that under your account options. That's probably what I did. |
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Post by Peegoo 🏁 on May 25, 2022 12:12:19 GMT -5
I do not do surveys. If I am happy or unhappy, I vote with my wallet.
When I bought a new car in 2016 I informed the salesman that I do not do surveys. He said their process requires customers to complete a survey so they can monitor how well they're doing, and he would really appreciate "five stars."
I replied my process requires me to be fair in negotiations and if I'm satisfied, I will buy the car. If you send me a survey, I won't be completing it. They tried three separate times over the next six months via email and I junked 'em.
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Post by NoSoapRadio on May 25, 2022 14:08:56 GMT -5
He said their process requires customers to complete a survey so they can monitor how well they're doing, and he would really appreciate "five stars." Go ahead and send me the survey -- I charge a flat rate of $500 -- I call it a destination charge. I don't guarantee a favorable rating unless you agree to my extended warranty for $1500/year. |
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Post by modbus on May 25, 2022 15:49:51 GMT -5
Yeah, I'm with you guys. I feel no obligation to join a company's marketing team as an unpaid intern just because I bought something from them.
If something wildly exceeds expectations, I'll probably write a review of some sort, and if something is a miserable fail, them I may lodge a complaint, but beyond that, they're got to be something in it for me, which there never is.
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Post by rickyguitar on May 25, 2022 15:59:57 GMT -5
If I wanted to speak out they could not stop me. If I don't want to...well, I don't.
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Post by Auf Kiltre on May 25, 2022 17:51:29 GMT -5
Surveys used to be a big part of the evaluation of employees in my field service industry. Many variables beyond the control of the employee, like making a waitress accountable for a bad cook. Corporate usually used the results to evaluate manpower. So lots of pleading by the employee to the customer. While a rating from 1 to 5 was an option, anything short of a 5 was a "fail". A bunch of corporate HR BS.
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Post by gato on May 26, 2022 7:06:49 GMT -5
He said their process requires customers to complete a survey so they can monitor how well they're doing, and he would really appreciate "five stars." Go ahead and send me the survey -- I charge a flat rate of $500 -- I call it a destination charge. I don't guarantee a favorable rating unless you agree to my extended warranty for $1500/year. This is the approach I often use when a roving salesman makes an appearance at my door. I have to be firm, because the door knocker obviously lacks the intellectual capacity to understand my "No Soliciting" sign. As soon as the salesman begins introducing himself, I announce my rate: " I get $50 to hear your pitch." This generally knocks them off-script and they start over, at which point I say, "It's $50 if you want to continue, and I'm afraid I'll have to insist on cash." This usually leaves them befuddled, and they wander off muttering to themselves. |
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Post by De ville on May 26, 2022 7:33:19 GMT -5
I like that one.
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Post by modbus on May 26, 2022 9:24:22 GMT -5
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Post by tahitijack on May 26, 2022 10:42:03 GMT -5
We visit Hawaii quite a bit. When you arrive the tourism board asks you to take a survey. I usually take some liberties with my answers to their questions. Occupation? Rock Star (or hedge fund manager, SVP Finance SpaceX, sports agent, VP distribution Sony Pictures). Reason for this visit review a short list of waterfront estates for possible purchase.
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Post by Auf Kiltre on May 26, 2022 14:07:52 GMT -5
I'd be all for a survey system that allows you to create your own questions and rating criteria.
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Post by hushnel on May 26, 2022 15:35:53 GMT -5
Generally, no surveys. My review is generally, I’ll return or I won’t. I’m not on anyone’s survey list, never get them in the mail. I’m a pleasant person, maybe to friendly or familiar with strangers, I like people, I treat them more like neighbors. I don’t have much patience for those assuming my time is theirs for commercial gain.
As for the strangers knocking on my door, that doesn’t happen. My drive way is about hundred yards of dirt road with ancient Live Oaks, Spanish Moss, clinging vines, plus it has an aura of a one way trip, I was nervous the first time I drove onto the property. Besides we aren’t a target community, the properties are spread out, it can take up to 10 minutes ± to walk from one home to the next.
I do appreciate the star ratings ***** and associated text reviews can influence my choice when I can’t find the item locally. I usually check out the star ratings and opinions, I am mostly interested in negative reviews, plus these are voluntary.
Gato’s a genius. Is that copyrighted, may I have permission to use it?
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Post by rickyguitar on May 26, 2022 17:08:49 GMT -5
When I read reviews it seems they are usually written by people who do not understand what they bought or are stupid and or are mad that they are stupid. Generally not all that helpful.
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